Last updated: 20 December 2025
1. Introduction
Welcome to NUBIO LTD’s Privacy Policy (the “Policy”).
NUBIO LTD respects your privacy and is committed to protecting your personal information. This Policy explains how we handle your personal data when you visit our website at https://nubiogroup.com, interact with us, or use our services. It also outlines your privacy rights and how the law protects you.
2. Important Information and Who We Are
2.1 Purpose of This Policy
This Policy, together with our Terms of Use and any additional documentation referred to, describes how NUBIO LTD collects and processes your personal information through your use of our website and services, including any data you provide when you contact us or complete forms.
This website is not intended for children, and we do not knowingly collect data relating to minors.
Please read this Policy alongside any other privacy notices we provide to understand how and why we are using your data.
2.2 Controller Information
NUBIO LTD is the controller and responsible for your personal data.
Company Name: NUBIO LTD
Company Number: 15569863
Website: https://nubiogroup.com
If you have any questions about this Policy, please contact us:
Email: info@nubiogroup.com
You have the right to make a complaint to the relevant data authority. However, we kindly request that you contact us first so we may address your concerns.
2.3 Changes to This Policy
We review our Policy regularly and may update it at any time. Please check this page occasionally to ensure you are aware of any changes.
It is important that the personal information we hold about you is accurate and current. Please notify us if your data changes during your relationship with us.
2.4 Third-Party Links
Our website may contain links to third-party platforms. We do not control these sites and are not responsible for their privacy statements. We encourage you to review the privacy policies of any external website you visit.
3. The Data We Collect About You
Personal data means any information that can identify an individual. We may collect, store, and use the following types of personal data:
- Identity Data: Name, title, date of birth, username or user ID.
- Contact Data: Email address, telephone number, billing or delivery address.
- Financial Data: Payment information and billing records.
- Transaction Data: Purchase and service history, order details.
- Technical Data: IP address, browser type and version, device information, login data, time zone and location data, cookie identifiers.
- Profile Data: Account preferences, login credentials, interests, feedback, and survey responses.
- Usage Data: Information on how you interact with our website and services.
- Marketing Data: Your marketing and communication preferences.
We may also create and use Aggregated Data for statistical analysis. Aggregated data cannot identify you and is not considered personal information by law.
We do not intentionally collect special categories of personal data or information relating to criminal convictions.
3.1 If You Fail to Provide Personal Data
Where collection of data is necessary to fulfil a contract or legal obligation, failure to provide required information may mean we cannot offer certain products or services.
4. How We Collect Your Data
We collect data in the following ways:
4.1 Direct Interactions
You may share information with us when you:
- complete forms on our website,
- request information or support,
- subscribe to newsletters,
- create an account,
- apply for services,
- send feedback or contact us.
4.2 Automated Technologies
We collect Technical Data automatically through cookies and tracking tools. Please review our Cookies Policy for more details.
4.3 Third-Party Sources
We may receive data from:
- analytics providers such as Google Analytics,
- publicly available business registers,
- digital advertising platforms.
5. How We Use Your Personal Data
We use your personal data only when permitted by law, including:
- to fulfil a contract or service request,
- where necessary for legitimate business interests,
- to comply with legal obligations.
We may also send marketing messages when permitted. You can withdraw consent at any time.
5.1 Purposes for Processing
We use your data for:
- registering new customers,
- managing transactions and payments,
- maintaining communication with you,
- account administration,
- responding to enquiries,
- marketing activities (where allowed),
- improving our website and services,
- protecting our business from fraud or misuse.
6. Disclosures of Your Personal Data
We may share your information with:
- trusted service providers assisting in business operations,
- professional advisers such as auditors or legal consultants,
- third parties involved in business transfers or acquisitions.
All third parties are required to protect your data and may not use it for their own purposes.
7. International Transfers
Your data may be processed outside the UK or EU. When this occurs, we take appropriate steps to ensure data remains secure and handled according to applicable privacy regulations.
8. Data Security
We use security measures to protect personal data from loss, misuse, unauthorised access, alteration, or disclosure. Access to your data is restricted to authorised individuals who are bound by confidentiality obligations.
9. Data Retention
We store your personal data only for as long as necessary to fulfil the purposes it was collected for, including legal or financial record-keeping requirements.
You may request deletion of your personal data where legally allowed.
10. Your Legal Rights
You may have the right to:
- request access to your data,
- request correction of inaccurate information,
- request deletion of your data,
- object to processing for marketing purposes,
- request data portability,
- withdraw consent at any time.
If you wish to exercise these rights, please contact us at info@nubiogroup.com
We may request proof of identity before processing requests for your protection.
11. Glossary of Terms
Controller: Organisation responsible for determining data processing purposes.
Personal Data: Information that can identify a living individual.
Processing: Any operation performed on data, including storage, use, or transfer.
Legitimate Interests: Business purposes considered fair and necessary.
If you have any questions about this Policy, please contact us at:
info@nubiogroup.com
Thank you for choosing NUBIO LTD. We value your trust.
